Shipping & returns
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Shipping
Aura Veils bridal accessories are sent to customers using Latvia post or Omniva and DPD parcel delivery services. If none of these options are available to you, we can arrange a delivery service that works for you!
Price per delivery using Omniva or DPD parcel delivery services - 4€
Price per delivery by post office depends on your location.
Delivery time
About Omniva delivery times you can read here.
About DPD delivery times you can read here.
Your order will be sent out or put into parcel terminal compartment in the same day it's finished or in 1-3 working days time.
Returns
Before ordering from Aura veils, please note that:
Due to the customized and/or personalized nature of all Aura Veils products, returns are not accepted.
Every order goes through several quality checks while being made and packaged.
If your parcel is lost or severely damaged, please contact Aura Veils via order@auraveils.com.
If a parcel is returned to Aura Veils due to an incorrect address, the client is responsible to pay the shipping costs for re-sending the order again.